MyHbVisit: Holland And Barrett Customer Survey


In today’s competitive market, understanding customer preferences is paramount. MyHbVisit, the official Holland and Barrett Customer Feedback Survey, serves as a bridge between the brand and its patrons.

This survey is not just a tool; it’s an initiative to enhance the shopping experience for every Holland and Barrett visitor.

Holland and Barrett, a renowned name in the health and wellness industry, values the opinions of its customers. Through the MyHbVisit survey, they aim to gather genuine feedback, be it praise or constructive criticism. This feedback is then analyzed, and actionable insights are drawn to improve and innovate.

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Quick Facts about MyHbVisit Survey

PurposeGather customer feedback
Rewards£250 Holland & Barrett Voucher
DurationApproximately 10 minutes

Rewards for Participation

£250 Holland & Barrett Voucher

Everyone loves rewards, and Holland & Barrett understands this sentiment well. As a token of appreciation for taking out the time and providing valuable feedback, participants of the MyHbVisit survey stand a chance to win a £250 Holland & Barrett Voucher.

This voucher isn’t just a piece of paper; it’s a ticket to a world of premium health and wellness products. Whether you’re a fitness enthusiast looking for supplements or someone seeking natural beauty products, this voucher caters to all your needs.

Highlights of the £250 Voucher

Validity6 months from the date of issue
Redeemable atAny Holland & Barrett store
ExclusionsSale items and certain brands

Understanding the Survey

Purpose of the Survey

In the age of digital transformation, businesses thrive on feedback. The Holland & Barrett Guest Satisfaction Survey, commonly known as MyHbVisit, is more than just a set of questions. It’s a strategic initiative to understand the pulse of the customers.

Every response, every comment, and every rating is a step towards refining the Holland & Barrett experience. The primary goal is to ensure that every customer leaves the store satisfied, with their expectations met or exceeded.

Key Objectives of the MyHbVisit Survey

Service QualityAssessing the quality and promptness of service
Product RangeUnderstanding the diversity and relevance of products
Store AmbianceGauging the store environment and cleanliness
Staff BehaviorEvaluating the friendliness and helpfulness of the staff

More Surveys: MyHbVisit |

The Survey Process

Embarking on the MyHbVisit survey journey is straightforward. Designed with the user in mind, the survey comprises intuitive questions reflecting your in-store experiences. From the moment you step into a Holland & Barrett store to the point of purchase, every aspect is covered.

Participants can expect questions related to product availability, staff behavior, store cleanliness, and overall satisfaction. The survey, typically taking around 10 minutes, is a short yet impactful way to voice your opinions.

Rules and Requirements for Participation

Eligibility Criteria

Every survey has its set of rules, and the MyHbVisit survey is no exception. Holland & Barrett has established specific criteria to ensure genuine feedback from its customers.

  • Age Limit: Participants must be more than 16 years old.
  • Purchase Receipt: A recent Holland and Barrett purchase receipt is mandatory.
  • Frequency: Each person can enter only once during a 4-week entry period.

Eligibility Overview for MyHbVisit Survey

AgeAbove 16 years
ReceiptRecent and valid
Participation FrequencyOnce per 4-week period

Technical Requirements

In this digital age, ensuring you have the right tools is crucial. Here are the technical prerequisites for a smooth survey experience:

  • Device: The survey is accessible on various devices, including PC, Laptop, and Smartphone.
  • Internet: A stable internet connection is essential for uninterrupted feedback submission.

Step-by-Step Guide to Participate

Accessing the Survey

Starting the MyHbVisit survey is a breeze. Follow these steps to begin your feedback journey:

  1. Navigate to the official Holland and Barrett Customer Survey website:
  2. On the landing page, you’ll be prompted to enter specific details from your purchase receipt, including the store number and receipt number.

Survey Access Details

Required InfoStore number, Receipt number

Completing the Survey

Once you’ve accessed the survey, the real journey begins:

  1. Answer the questions based on your recent experience at Holland & Barrett. Be genuine and thorough in your responses.
  2. The questions will encompass various aspects of your visit, from product availability to staff behavior.
  3. Upon completion, you’ll be asked to provide contact details. This step is crucial as it ensures you’re entered into the reward draw.
  4. Submit the survey and keep your fingers crossed for that enticing £250 Holland & Barrett Voucher!

Contacting Holland and Barrett

Phone and Headquarters Details

Holland & Barrett values its customers and is always eager to assist. Whether you have queries about the MyHbVisit survey or need information about their products, their dedicated team is ready to help.

  • Phone: 011 44 1283 560011
  • Headquarters: Nuneaton, United Kingdom

Holland & Barrett Contact Information

Contact MethodDetails
Phone011 44 1283 560011
HeadquartersNuneaton, United Kingdom

Reference Links

For further details or to participate in the survey directly, you can visit the following official links:


Holland & Barrett, with its commitment to quality and customer satisfaction, has always been at the forefront of the health and wellness industry. The MyHbVisit survey is a testament to their dedication to continuous improvement. By voicing your opinions and sharing your experiences, you play a pivotal role in shaping the brand’s future.

Quick Recap of MyHbVisit Survey

Main ObjectiveEnhance customer experience
Rewards£250 Holland & Barrett Voucher
DurationApproximately 10 minutes

In the ever-evolving retail landscape, feedback is the compass that guides brands towards excellence. So, the next time you visit a Holland & Barrett store, remember that your voice matters. Participate in the MyHbVisit survey, share your insights, and together, let’s create a better shopping experience for all.

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