Macy’s Survey – Guide to Macys In-Store Customer Experience Survey


Macy’s is one of America’s largest chains of department stores in terms of sales. Department stores offer a lot of products under the same roof, at relatively affordable prices. Within each department, there is more than enough variety to choose from. To exceed customer expectations, Macys conducts a Customer Experience Survey called Macys Survey.

You will visit the official survey website and share valuable thoughts about your recent shopping experience. By completing the Macys Store Experience Survey, you will enable the brand to further improve its product offerings and customer service.

Macys Survey Rules

The following rules apply to Macy’s Store Experience Survey:-

  • Purchase is required to participate in this survey.
  • The survey is open to all legal residents of America.
  • You can take the online survey in these languages:-
    • English
    • Spanish
  • You must be 18 years or older to take this survey.
  • Each receipt is valid for 1 feedback survey.
  • You should complete the survey within 7 days of visit.

How to Enter Macy’s Survey

Purchase from a participating store is required to enter the online Macys Survey. Each receipt is valid for 1 entry to the survey. The required info will be printed on your receipt.

Macys Customer Experience Survey

These Retail Surveys are also Worth a Peek!

Guide to Macys Survey –

Visit the official survey website, within 7 days of your visit.

Enter the following info printed on your store receipt:-

  • State
  • Location of Store

Macys Survey Landing Page You can take the Macy’s Customer Feedback Survey in English or Spanish.

Macy’s Survey Questions –

Below are a few common questions of Macys In-Store Customer Experience Survey for your info:-

Question 1

You will select whether your feedback relates to some compliment, suggestion or complaint about your recent visit to a Macy’s. Macys Survey Question 1

Question 2

You will select the primary reason for visiting Macys. Macys Survey Question 2

Question 3

You can also provide additional comments or feedback about your recent visit to Macy’s. Macys Survey Question 3

Question 4

You may allow the management of Macys to contact you regarding your feedback. If you give consent, you can further choose to be contacted via phone or email. Macys Survey Question 4

When Macys Survey is Complete

When you have answered all the Macy’s survey questions, you will receive the following confirmation message. When Macys Survey is Complete

Don’t forget to Check these Retail Store Surveys!

About Macy’s

About Macy's

  • Macy’s is an American chain of department stores.
  • The company was started in 1858 by Rowland Hussey Macy.
  • It is one of America’s largest department stores by retail sales.
  • Key departments include clothing, footwear, bedding and furniture.
  • There are nearly 584 Macy’s stores across America.

You can read more about Macy’s on Wikipedia.

Macys Useful Links

  • Brand website:-
  • Survey Website:-

The next time you shop at Macy’s, remember to take their online Customer Satisfaction Survey called Macys Survey. The official website for the survey is you will share your recent shopping experience. This will greatly help the store improve its service.

You may find these Retail Surveys Interesting!

You may Contact Us for any further clarification or questions. Also let us know about any new surveys you would like us to present for you. Your feedback is always welcome. Don’t forget to share this post with your friends and colleagues please.

Scroll to Top