Gap Survey | Get a 10 to 15% Discount on Next Visit | Gap Factory Survey


GAP is an American retail chain of clothing and related accessories with stores in over 90 countries. The way we dress speaks a lot about our personality, who we are and where we are headed. Whether its a formal setting or otherwise, we are judged a lot based on the way we choose to dress. Since long, GAP has remained committed to this goal of providing high quality clothing for everyone at a decent price. Its clothes stand the test of time and are quite durable. Its otherwise a relief to find all sorts for clothing for each family member under one roof. The clothes offered by GAP are not only high quality, they are equally trendy as well. To better understand customer needs and meet them, GAP conducts a Customer Feedback Survey called GAP Survey. Each time you complete the online survey, you can avail a handsome 10 to 15% discount on the next visit.

GAP Survey Rules

The following rules apply to GAP Factory survey:-

  • Purchase is required to participate in this survey.
  • You must take the survey within 7 days of purchase.
  • The survey is open to all legal residents of these countries:-
    • America
    • Canada
    • United Kingdom
    • Japan
    • Ireland
  • You can take the survey in these languages:-
    • English
    • Spanish
    • French
    • Japanese
  • You must be 18 years or older to take this survey.
  • Each receipt is valid for 1 online survey.
  • GAP employees cannot participate.
  • You will have to make a fresh purchase to avail the discount.

How to Enter GAP Survey

Purchase from a GAP store is required to participate in this survey. In order to take the online survey, all the required info is printed on your receipt. Each receipt is valid for 1 entry to the GAP Factory survey.

Detailed Guide to GAP Survey

You will visit the relevant official survey website based on your visit within 7 days of purchase.

GAP Survey Official Website
GAP Factory Survey Official Website

On the official survey website, you will select the following:-

  1. Country
  2. Language


Please be mindful of the fact that there are 2 separate official survey websites, 1 each for GAP and GAP Factory. Once you have selected the correct official survey website, you will enter the following info from your receipt:-

  • Date of purchase 
  • Time of visit
  • 5 Digit store number
  • 4 Digit transaction number
  • 3 Digit register number


You will then confirm that you are 18 years or older as it is a requirement for GAP Survey.

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GAP Survey Questions | GAP Factory Survey

The survey questions for GAP and GAP Factory surveys are almost similar as they are based on your recent visit. Most questions are either in the form of a 10 point rating or simply YES n NO answers.

Question 1

You will rate the overall satisfaction on a 10 point scale, with a score of 10 equal to highly satisfied.


Question 2

How likely are you to recommend GAP to a family member or friend.

Question 3

Based on the product range, do you feel connected to GAP as a brand.


Question 4

What was the main reason for your GAP visit.


Question 5

When was the last time you shopped at GAP or was this your first buying experience.


Question 6

You will select the type of clothing purchased.


Question 7

You will rate the shopping experience on a 10 point scale.


Question 8

This question is focused on staff cooperation. You can reply to such questions in Yes, No or N/A where the question does not apply to your individual experience.


Question 9

This question is focused on product variety, size availability and ease of locating a clothing item.


Question 10

You will rate the check-out process on a 10 point scale.


Question 11

You will reply in Yes or No to a few specific questions about each step of check-out.


Question 12

If you consider the shopping experience at GAP as a whole, how easy was it to shop at GAP on a 10 point scale.


Question 13

You can suggest any improvement to the GAP management.


Question 14

You may join the GAP Shoppers Community in which you will provide real-time feedback about your shopping experience at GAP. You also earn some additional benefits for this effort.


GAP Survey is Complete

Once you have answered all GAP Factory survey questions, you will receive this confirmation and a link. You will click on the highlighted link to see your GAP survey discount coupon.


GAP Survey Discount Coupon | Validation Code

When you click the above link, you will be redirected to a new page which will display your 12 Digit discount coupon or survey validation code. Please note this coupon code on GAP receipt for future reference.


How to Avail GAP Survey Discount Coupon | Validation Code

  • In order to avail GAP survey discount coupon, you will visit any GAP store.
  • If you took the GAP Factory survey, then you will visit any GAP Factory outlet to avail the discount.
  • The discount offer is valid for 3 months from the initial date of purchase.
  • You will produce both the receipt and 12 Character discount coupon / validation code.
  • After due verification, you will get a handsome discount on the next purchase.
  • Each discount code can be used by 1 individual and once only.
  • A fresh purchase is required to redeem this discount offer.

GAP Survey Prize

The exact discount will vary depending on whether you took the GAP Survey or the GAP Factory Survey. Here is the detail of each applicable discount:-

GAP Survey Prize

When you complete the online GAP Survey, you become eligible for a 10% Discount on your next purchase from any GAP store.

GAP Factory Survey Prize

In case you take the GAP Factory Survey online, you will get a handsome 15% Discount on the next visit. This discount can be availed only at GAP Factory outlets.

GAP Survey Prize Rules

The following rules apply to GAP discount offer:-

  • You can avail this discount only on in-store purchases.
  • Any online purchase is not eligible for this discount.
  • This discount is applicable only on merchandise.
  • You cannot avail the discount on Non-GAP items.
  • Offer is not applicable on earlier purchases.
  • Discount can be combined with selected offers and discounts.
  • The offer is valid for 3 months from the date of initial purchase.

GAP Survey Hack

Most survey related discount offers can’t be combined with already discounted items. However,  you can avail this additional discount from GAP on few select items that are already marked down due to a promotion or special occasion.

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About GAP


  • GAP is an American retail chain of clothing and related accessories.
  • It was founded in 1969 by Donald Fisher and Doris F. Fisher.
  • GAP is America’s largest retailer in the clothing sector.
  • The brand is now international with stores in over 90 countries.
  • GAP operates approx 3,700 stores globally out of which 2,400 are in the US.
  • It is now a Public company and listed on the New York Stock Exchange.

You can read more about GAP on Wikipedia.

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GAP Survey Useful Links

GAP Official Website
GAP Survey Official Site
GAP Factory Survey Official Site

Whenever you visit any GAP or GAP Factory outlet the next time, remember to take their Customer Feedback Survey. You will visit the dedicated official survey websites depending on whether you shopped at GAP or GAP Factory Outlet. The survey questions and other steps are almost exactly similar and you won’t have any issue after reading this guide. Each time you complete the online GAP Survey, you will get a handsome 10 to 15% Discount on your next visit. Feel free to Contact Us for any further clarification or leave a Comment. Your feedback is really important to us.

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