Firehouse Subs is an American chain of fast casual restaurants. As the name suggests, this company was founded by 2 brothers who were former firemen. These courageous people put their precious lives on the line for our safety and rescue. The business philosophy of Firehouse Subs extends far beyond just setting up a successful chain of restaurants. The company donates a certain percentage of their revenue to Firehouse Subs Public Safety Foundation. This non profit organization provides lifesaving equipment to people who respond first to crises like fire. The brand serves their delicious and fresh subs both hot and cold. There is a wide selection of meats and sauces as well. Firehouse has expanded beyond USA to Mexico, Puerto Rico and Canada. To better meet customer needs, Firehouse Subs conducts a Guest Satisfaction Survey called Firehouse Listens.
The official survey website is www.firehouselistens.com where you can provide valuable feedback about your recent dining experience. Each time you complete their online survey, you can participate in their sweepstakes where you can Win a Cash Prize of $500 every month.
Firehouse Listens Rules
The following rules apply to Firehouse Subs Survey:-
- No purchase is needed to enter Firehouse Sweepstakes.
- A purchase will not increase your odds of winning.
- The survey is available to all legal residents of:-
- United States
- Washington D.C (District of Columbia)
- Canada (excluding Quebec)
- Puerto Rico
- You should complete the online survey within 3 days of visit.
- The survey is available in these languages:-
- English
- Spanish
- You must be 16 years or older to participate.
- There is a limit of 1 entry per person for each month, regardless of entry method.
- Employees of Firehouse and affiliates cannot participate.
How to Enter Firehouse Sweepstakes
You can enter Firehouse Survey sweepstakes via these 2 entry methods:-
- Online Survey
- Mail-In
1. Online Survey
- Purchase from a participating restaurant is required.
- Visit the official survey website www.firehouselistens.com.
- Enter the following info printed on your receipt:-
- 18 digit validation number
- Amount spent (including cents)
- You should take the online survey within 3 days of visit.
- Answer all the survey questions based on your recent experience.
- You will also fill an online entry form with this info:-
- Full name
- Date of birth
- Mailing address
- Contact number
- When you complete the online survey and entry form, you get 1 entry to the sweepstakes.
- Each receipt is valid for one online survey.
- There is a limit of 1 entry per person for each monthly entry period.
2. Mail-In
- No purchase is required for this entry method.
- You will hand write the following info on a paper:-
- Full name
- Mailing address
- Contact number
- Age
- Mechanically produced entries are not accepted.
- Each mail entry must be sent separately.
- There is a limit of 1 entry per person for each entry period.
- Each eligible mail entry will result in 1 entry to the sweepstakes.
- You will mail the entries to the following address:-
Firehouse Subs Sweepstakes Mailing Address
Firehouse “Customer Survey” Sweepstakes PO Box 428, Macedon, NY 14502-0428.
Firehouse Listens Sweepstakes Period
The current Firehouse Survey sweepstakes period began on 1st January, 2018 and will end on 31st December, 2018.
There is a limit of 1 entry per person for each entry period, regardless of entry method.
Firehouse Survey Entry Periods
- There are 12 separate entry periods during the entire sweepstakes period.
- Duration of each entry period is 1 month.
- Each entry period begins on the first day of the month.
- The entry period will close on the last day of each month.
- A separate random draw is held for each entry period.
- The random draw is held on or around the 10th day of each following month.
- Non-winning entries are not carried over to the next entry period.
Firehouse Listens Sweepstakes Winners
- There is a separate draw for each of the 12 monthly entry periods.
- 1 Grand Prize winner is selected randomly from each entry period.
- There is a limit of 1 prize per person / household over the sweepstakes period.
- Total 12 winners are selected over the entire sweepstakes period.
Firehouse Subs Survey Prize
- 1 Grand Prize winner is selected from each of the 12 entry periods.
- Each prize winner will win $500.
- The prize is awarded in the form of Cash.
How are Winners of Firehouse Sweepstakes Notified
- Winners of Firehouse Listens Survey sweepstakes are notified via:-
- Phone
- The winner of lucky draw must respond to initial contact within 3 business days.
- Each potential winner must provide an affidavit of eligibility and liability release within 7 days of initial notification.
- If a potential winner is a resident of Canada, an additional mathematical skill testing question will have to be cleared to confirm the prize.
- Any potential winner who does not respond to initial notification or provide the requisite docs within the allotted time will forfeit the prize.
- An alternate winner shall be selected from the remaining eligible entries.
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Firehouse Sweepstakes Winners List
You can request an updated list of Firehouse Survey winners by sending a stamped and self-addressed envelope on the following address:-
ASC / Firehouse “Customer Survey” Sweepstakes Winners List Request,
300 State Street, Suite 402, Rochester, NY 14614.
Firehouse Subs Survey Guide | firehouselistens.com
To take the online Firehouse Listens survey, visit the official survey website www.firehouselistens.com. It is preferable to take this survey within 3 days of your visit. You will enter the following info from your receipt:-
- 18 digit validation number
- Amount spent (including cents)
You can take the online Firehouse survey in English or Spanish.
Firehouse Listens Survey Questions | www.firehouselistens.com
Although the exact survey questions will vary depending on individual responses, the survey questions will be focused around these aspects:-
Question 1
You will select the type of visit / ordering method.
Question 2
You will rate the overall satisfaction on a 5 point scale.
Question 3
You will rate a few aspects of food and service quality on a 5 point scale.
Question 4
You will rate the satisfaction with overall restaurant atmosphere and cleanliness.
Question 5
You will rate the satisfaction with accuracy of order and value for money.
Question 6
Did you face any problem during your visit.
Question 7
How likely are you to recommend the brand to someone else and visit again.
Question 8
How strongly do you agree that Firehouse Subs supports its local communities.
Question 9
How familiar are you with the initiative of Firehouse Subs Public Safety Foundation.
Question 10
You can suggest any improvement to the management of Firehouse Subs.
Question 11
How strongly do you agree that Firehouse Subs offers affordable menu options.
Question 12
This question is about the manager and Firehouse Rewards program.
Question 13
You will confirm whether you want to enter the Firehouse Sweepstakes. Well, you have done all the hard work coming this far, so why stop here.
Question 14
If you choose to enter Firehouse Subs Sweepstakes, you will fill this online entry form by providing the following info:-
- Full name
- Contact
When you complete the above online entry form, you gain 1 entry to the Firehouse Sweepstakes.
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Firehouse Survey Validation Code
When you complete the online survey and fill the online entry form, you will also receive a 5 digit validation code. Please note this code on the receipt used to take the Firehouse Subs survey.
How to Redeem Firehouse Validation Code
- You will visit any participating Firehouse restaurant within the next 2 weeks.
- Produce both the Firehouse receipt and 5 digit validation code.
- After due verification, you will receive a free Medium Drink from Firehouse.
- You will have to purchase a Sub or Salad to avail this offer.
- This free drink is a token of appreciation for the time you spared for Firehouse Subs survey.
Firehouse Listens Survey Hack
- Each time you complete the online Firehouse Subs Survey, you will win a Free Medium Drink on your next purchase of Sub or Salad.
- This will not affect your sweepstakes entry in any way, rather you can still win the sweepstakes Grand Prize.
- The Grand Prize in this case is $500 cash every month via lucky draw.
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- Arbys We Make it Right Customer Feedback Survey by Arby’s
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About Firehouse Subs
- Firehouse Subs is an American chain of fast casual restaurants.
- The company was founded in 1994 by Robin and Chris Sorensen.
- Both the founders of this company were brothers and former firemen.
- Firehouse subs expanded beyond USA to Canada, Mexico and Puerto Rico.
- The company is actively involved in community welfare initiatives.
- It also operates a non profit organization called Firehouse Subs Public Safety Foundation.
- This institution provides lifesaving equipment to first responding people like firefighters.
- Till date, Firehouse Subs has approx 1,150 locations, mostly franchises.
You can read more about Firehouse Subs on Wikipedia.
Firehouse Listens Survey Useful Links
Firehouse Subs Official Website | https://www.firehousesubs.com |
Firehouse Listens Survey Official Site | www.firehouselistens.com |
http://www.instagram.com/firehousesubs | |
www.facebook.com/firehousesubs | |
http://www.twitter.com/firehousesubs |
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- Bojangles Listens Feedback Survey by Bojangles Chicken ‘n Biscuits
The next time you visit any Firehouse Subs restaurant to enjoy your favorite hold or cold sub, remember to take their online Guest Satisfaction Survey. Visit the official survey website www.firehouselistens.com and give valuable feedback about your recent visit. Each time you complete the Firehouse Listens survey, you will win a free Medium drink on your next visit to Firehouse Subs. When you complete the Firehouse Subs Survey, you also get a chance to win $500 in Cash via draw. Feel free to Contact Us for any further clarification or leave a Comment. We value your feedback a lot. Also let us know in the comments about any new surveys you may be interested in.

Amanda Thompson is a seasoned human resource professional and tax expert with over two decades of experience in the field. She has authored numerous books and articles, establishing herself as a leading authority on employee assistance and W-2 form tax guides, All About Kroger Store, and Employee Login Guides. Amanda’s unique background in both HR and tax compliance allows her to offer clear, concise, and actionable advice for individuals and organizations looking to navigate the complexities of the modern workplace. Her dedication to empowering employees and simplifying the tax-filing process has earned her a loyal following, and her work has been featured in various industry publications and conferences.